Complete Your 1xmobi Account Verification
Verification protects your balance and speeds up every withdrawal after the first. We ask for a photo ID and proof that you own the wallet number tied to your account. You upload both documents through the account settings screen; our team reviews them and confirms your status within a few minutes during business hours. Verified accounts unlock faster payout processing because we
already have your details on file. The documents stay encrypted in our system and we never share them with third parties. If your ID or wallet number changes later, you can update the records from the same screen and we will re-verify the new information.
- Go to account settings and open verification — Log in, tap your profile icon and select the verification section. The screen shows which documents we need and the upload buttons for each.
- Upload your photo ID — Take a clear picture of your national ID card or passport. The photo must show your full name, date of birth and ID number without glare or blur.
- Confirm your wallet ownership — Provide a screenshot from your bKash, Nagad or Rocket app showing your registered name and wallet number. This proves the account belongs to you.
- Wait for approval — Our verification team checks the documents and updates your account status. You get a notification once approved; after that every withdrawal clears faster because your profile is complete.